Have your pickup, appointment location, date, time, and return-plan question ready before you book.
MEDICAL TRANSPORTATION · NEMT
Need a non-emergency ride to a medical appointment?
Start with your pickup, appointment location, time, and return-trip plan. Rydei helps Palatka and Putnam County riders and caregivers get ready for a non-emergency ride request.
YOUR PICKUPCARE APPOINTMENTNON-EMERGENCY PLAN
PUTNAM COUNTY PLANNING GUIDE
Open the Putnam County medical transportation guide Read the detailed guide before you request the ride.
Get the pickup, appointment, caregiver, mobility, and return-trip details ready for a scheduled non-emergency medical ride in Palatka and Putnam County.
HOW RYDEI CAN HELP
Start with the kind of help you need.
Use this page to get ready for a non-emergency ride request or to learn how an organization can start a high-level transportation conversation. Service fit, timing, and any arrangement must be confirmed before transportation is scheduled.
Doctor and specialist appointmentsHospital and clinic visitsRecurring appointment planningCaregiver-arranged transportationAppointment planning for older adultsReturn-trip planning
GET READY
Helpful details for riders, caregivers, and organizations.
Keep the conversation practical. This website does not collect health information, decide coverage, or confirm specialized transportation capabilities.
Help with the practical route details, but do not send patient health information through this public website.
Use the Partners page for a high-level transportation question. Do not include patient information.
WHO THIS IS FOR
Palatka & Putnam County Local ride planning for people and organizations.
Patients
People getting ready for a non-emergency ride to a medical appointment.
Caregivers
Family members helping with pickup, appointment timing, and return-trip details.
Healthcare organizations
Organizations that want to ask a high-level question about local transportation.
Transportation partners
Transportation organizations exploring a future local conversation.
IMPORTANT
Rydei provides non-emergency transportation only.
Rydei is not an ambulance service and does not provide emergency medical care. For a medical emergency, call 911.
Coverage and transportation arrangements vary by plan and program. For Florida Medicaid transportation information, consult the Florida Agency for Health Care Administration. For Medicare coverage questions, contact the member’s plan or benefits administrator.
FOR ORGANIZATIONS
Need to ask about local transportation?
For hospital partnerships, check back soon. For other high-level questions, the Partners page is the public place to start a conversation for healthcare organizations, facilities, transportation coordinators, NEMT organizations, and local businesses in Palatka and Putnam County.
Appointment coordination questions Facility transportation questions Local capacity and referral questions
Partner with Rydei KEEP PATIENT DETAILS PRIVATEHospital partnership information: check back soon. Use the Partners page for other high-level organization information.
Do not submit patient health information through this website.
This preview does not collect or store information. Use the public Partners page to send a high-level business message.
FOR PARTNERS
Start with a high-level question.
Share a high-level transportation question through the Partners page.
Rydei can review whether the current public service information is a starting point.
Any arrangement depends on applicable requirements and verification. This page does not imply a contract.
Start with the member’s program.
Florida Medicaid transportation benefits and arrangements depend on eligibility, plan, authorization, and transportation program. Rydei does not claim on this site to accept, bill, or be contracted with Medicaid.
Florida Medicaid informationBenefits depend on the plan.
Members should check with their Medicare Advantage plan or benefits administrator about transportation benefits and any required arrangements. Rydei does not claim on this site to accept or bill Medicare.
Medicare coverage informationCOMMON QUESTIONS
Medical ride questions, answered.
Use booking for a ride request. Use Partner with Rydei for a high-level organization question. For an emergency, call 911.
What is non-emergency medical transportation?+
It is help planning transportation for medical appointments and other non-emergency care needs. It is not ambulance transportation.
Can a caregiver arrange a ride?+
A caregiver can get the practical trip details ready and use booking to see the current request options.
Does Rydei accept Medicaid or Medicare?+
Coverage and transportation arrangements depend on the plan or program. Rydei does not say on this site that it accepts, bills, or is contracted with Medicaid or Medicare.
Can an organization ask about working with Rydei?+
Yes. Use the public Partner with Rydei page for a high-level conversation. Do not include patient information.
Can I use Rydei in an emergency?+
No. Rydei provides non-emergency transportation only. It is not an ambulance service and does not provide emergency medical care. Call 911 in an emergency.